Greenwich, CT · delivering since 1939
Out of oil is a today problem.
Heating oil, propane and diesel to Greenwich, Stamford, Darien, Norwalk and the rest of Fairfield County, CT and Westchester County, NY. If the tank is near the bottom, the fastest thing on this page is the phone number.
Tap to call the office203-869-5869Office Monday to Thursday, 8:00am to 4:30pm- Fuel
- No. 2 heating oil
- Gauge reads
- One eighth
- Heat still on
- Yes, burner running
- Fill pipe
- Left of the front steps, driveway plowed
- Town
- Old Greenwich
Five answers and the truck has everything it needs. The one that changes the most is the third: if the burner has already stopped, it is booked with a technician instead of just a driver.
1939
the year Vincenzo Cortese started it
87 yrs
of it, in their own words
3
fuels on the trucks: oil, propane, diesel
2
states covered from one Greenwich yard
What actually goes wrong
The tank does not warn you. The gauge does.
Nobody runs out of oil slowly. The house is warm, the house is warm, the house is warm, and then a Sunday night in February drops eleven degrees below the forecast and the burner takes the last of it before anyone looks in the basement.
The float is the only instrument you have
A residential oil tank has no alarm, no app and no low-fuel light. It has a brass float on a stem under a glass dome, and it reads in quarters. Whoever last looked at it decides how this week goes.
Cold weather does not scale politely
The gallons a house burns do not track the thermometer in a straight line. The week that empties a tank is never the week the customer expected to empty it, which is why a quarter is a phone call and not a note on the fridge.
The last inch is not fuel
Water condenses inside a steel tank every season and settles under the oil with whatever sediment came with it. Draw from that layer and you have moved the problem from the tank to the filter, the pump and the nozzle.
Read it before you call
So here is what your float is actually telling you.
Standard 275 gallon basement tank, the one under most houses between Greenwich and Norwalk. Go and look at the dome on top, then find your mark on this list.
275 gallon tank · float gauge
Gallons are usable, not nameplate
- Fabout 240 usableA full 275 never holds 275. The top thirty-odd gallons are air by design.
- 3/4about 180Comfortable. Most budget-plan customers get topped up around here.
- 1/2about 120Three to four weeks in a cold January for an average Greenwich house.
- 1/4about 60Call. Sixty gallons is days, not weeks, and a cold snap eats it.
- 1/8about 30You are into the sediment. Book the delivery and expect a restart with it.
Between the call and the driveway
Then a truck gets your address, not a queue position.
The office at 469 West Putnam Avenue is a mile from the New York line, which is the entire reason one yard can cover two states. Greenwich, Stamford, Darien and Norwalk are routes the drivers are already on, most days, before anybody calls.
- Tell us the fraction on the gauge and whether the burner is still running
- Tell us where the fill pipe is, and whether the driveway is plowed
- Automatic delivery and budget payment plans, if you would rather never make this call again
One yard, two states
469 West Putnam Avenue
Greenwich, CT 06830
- Greenwichthe yard
- Old GreenwichCT
- Cos CobCT
- StamfordCT
- DarienCT
- NorwalkCT
- Fairfield Countyall of it, CT
- Westchester CountyNY
The distinction that saves you a day
And if it already shut down, say so on the phone.
There is a line every oil man knows and almost no customer does. Which side of it you are on decides whether one visit fixes this or whether you wait for a second.
Still running, tank low
A delivery
Heat is on, the gauge is at a quarter or an eighth, nothing has tripped.
One visit. This is the version everybody wants and it is entirely decided by how early somebody looked at the dome.
Already off, no heat
A delivery plus a restart
Ran dry, drew air, and the burner locked out on safety. Fuel alone will not bring it back.
Same trucks, same company, licensed technicians on the service side. Told on the phone, it is booked as one job. Found on arrival, it is two.
The rest of the year
The same trucks handle everything else the house burns.
Eighty-seven years of it, by their own count, and the work has followed the houses: oil, then propane and diesel, then the equipment, the ductwork and the generator that keeps the boiler alive when Eversource does not.
Fuel delivery
Heating oil, propane and diesel. Automatic delivery, will-call, budget payment plans. Today's price comes from the office, never from a web page.
Service and tune ups
Maintenance agreements on oil and gas equipment, and licensed technicians on the emergency side when a burner locks out at midnight.
Heating and AC installs
Oil and gas boilers, furnaces, indirect water heaters and air conditioning. Viessmann, Weil-McLain, Peerless, Carrier, Bryant and Mitsubishi.
Oil tanks
Roth and other double-wall tanks, sized to the space they have to fit through. Replacement before a leak is a fraction of the cost of after one.
Propane, beyond heat
Tank installations, fireplaces, pool heaters, and the tank that feeds a Generac standby generator so the house does not go dark with the grid.
Duct cleaning and air quality
Ductwork cleaning every three to five years, plus Infinity air purifiers and Carrier UV lamps for the houses where somebody has allergies.
Rebates and financing are available through the Connecticut Green Bank Smart-E loan programme on qualifying equipment. Ask the office which of this year's rebates your model is on before you sign anything.
Call it in while it is still a delivery.
One number reaches the yard, the drivers and the service board. Have the fraction on your gauge ready and whether the heat is still on, and the rest of the conversation takes about ninety seconds.
469 West Putnam Avenue, Greenwich CT 06830 · Office Monday to Thursday, 8:00am to 4:30pm
Before you call
Five things the office gets asked every winter.
How low can I let the tank get before I call?
One quarter on the float is the honest answer, because a quarter on a 275 is about sixty usable gallons and sixty gallons is a few cold days, not a few cold weeks. Below an eighth you are drawing off the bottom of the tank, where the water and the sludge sit, and that is how a delivery turns into a delivery plus a burner restart.
The burner has already shut down. Is that still a delivery?
It is a delivery and a service call. Fuel alone will not bring it back: the line has air in it, the pump needs bleeding, and on most units the reset has already been pressed once too often. Say on the phone that the burner is off, and it is scheduled as both at once instead of as two visits on two days.
What does heating oil cost today?
Whatever it costs today. The rack price moves every morning, so a number printed on a website is out of date before lunch. Call 203-869-5869 for the price good right now, or email j.minor@neoil.net and ask for the daily oil prices, which is exactly how the office has always handled it.
Do you cover Westchester as well as Connecticut?
Yes. The trucks run out of 469 West Putnam Avenue in Greenwich, which is a mile from the state line, so Fairfield County, CT and Westchester County, NY are one service area and always have been. Greenwich, Stamford, Darien and Norwalk are the routes we are on most days.
Is New England Oil the same company as New England Total Energy?
Same company, same family. Vincenzo Cortese founded it in 1939 and the name went to New England Oil under the second generation, which is why the account emails still land on neoil.net. New England Total Energy is what it is called now that the trucks carry propane and diesel too.